Free Delivery - On All Orders
Same Day Dispatch - 7 Days a Week
Free Click & Collect
Fitting Available
FAQ
SHIPPING
How long will it take to recieve my order?
Orders placed before 9am are dispatched the same-day. Otherwise, your order will be dispatched within 1 working day.
Standard shipping normally takes 1-2 working days.
Delivery to some parts of Scotland, Northern Ireland, Isle of Man and Isle of Wight may incur a delivery charge and delivery may be delayed by a few days.
Note: working days are Monday to Friday, excluding public & bank holidays.
Do you offer a collection service?
Yes, you can collect your order from our warehouse in Gants Hill, Illford.
What countries do you ship to?
We currently only ship within the United Kingdom.
RETURN, EXCHANGE REFUNDS
How do I return a product?
Our policy lasts 14 days from the delivery date, which means you have 14 days after receiving your item to request a return.
Items must be returned in the same condition in which they were received, be uninstalled/unused, and include all the original packaging.
How long will it take to recieve my refund?
Refunds are processed within 7 working days from when we receive the item(s).
Refunds will be processed back to the original payment method.
Can I exchange an item?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
OTHER FAQs
Do you offer a fitting service?
Yes, we offer fitting services at our unit in Gants Hill, Ilford, London.
If you would like to book, please click here.
How do I know if an item will fit?
Information on if an item will fit on you car is available on our product page.
However, if you are still unsure or require more information, please do not hesitate to get in touch. Click the ‘Contact us’ button below. We are more than happy to help.
Which payment methods do you accept?
We accept most payment methods including: Visa, Mastercard, American Express, Apple Pay, Google Pay and Klarna.
What are your opening times?
Our phone line support team are available from Monday to Sunday 9am to 5pm. During busy periods are phone line may be unavailable. Please leave a voicemail and member of our team will get back to you.
At Exclusivemodsparts, we are passionate about delivering premium aftermarket parts for your vehicle.
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